Terms of Service — Indusflo

Version: 1.0

Effective date: [Launch date]

Operator: [Your legal entity name], United Republic of Tanzania

Service: Indusflo industry management platform

1. Acceptance

By registering, you agree to these Terms, our Privacy Policy, and the Data Processing Agreement (DPA). You must be authorized to bind your organization.

2. Service description

Indusflo provides cloud-based operational software (inventory, production, workforce, reporting, and related modules) based on your selected industry template. Features depend on your subscription plan and product edition.

3. Account and tenant responsibility

You are responsible for users you invite and activity under your tenant workspace.
You must provide accurate registration information including industry type and country of operation.
Login credentials must not be shared; you must enforce reasonable internal access controls.

4. Subscription, trial, and payment

Trial: As stated at signup (typically 14–30 days) unless otherwise indicated.
Fees: As shown in TZS and USD estimate for your plan; taxes may apply per Tanzanian law.
Payment: Via approved providers (e.g. Lipa) when enabled. Failure to pay may result in read-only access, suspension, and eventual termination per the billing policy in the product.
Price changes: We may change list prices with 30 days’ notice; existing paid periods are honored until renewal.

5. Acceptable use

You may not: reverse engineer the service; attempt to access other tenants’ data; upload malware; use the service for unlawful purposes; or overload systems intentionally.

6. Your data

Operational data is stored in a dedicated database space for your tenant.
You retain ownership of your business data.
You grant us a limited license to host, process, and back up data solely to provide the service.

7. Availability and support

We target high availability but do not guarantee uninterrupted service.
Support response times depend on your plan as described at signup.

8. Confidentiality

Each party will protect the other’s confidential information with reasonable care.

9. Limitation of liability

To the maximum extent permitted under the laws of Tanzania:

The service is provided “as is” except where mandatory consumer rights apply.
We are not liable for indirect, consequential, or lost-profit damages.
Our aggregate liability for any claim in a 12-month period is limited to fees paid by you in that period (minimum one month’s subscription fee).

10. Indemnity

You will indemnify us against claims arising from your misuse of the service or violation of law, except where caused by our gross negligence.

11. Term and termination

You may cancel according to the in-product cancellation flow.
We may suspend or terminate for non-payment, breach, or legal requirement.
After termination, export and retention rules in the Privacy Policy and product settings apply.

12. Governing law and disputes

These Terms are governed by the laws of the United Republic of Tanzania. Courts in [City, Tanzania] have exclusive jurisdiction unless mandatory law provides otherwise.

13. Changes

We may update these Terms. Material changes will be notified by email or in-app; continued use after the effective date constitutes acceptance.

14. Contact

Legal / support: legal@indusflo.s.co.tz

Address: [Your registered address, Tanzania]